Category Archives: standard operating procedures

Available Now! Retaining Expert Knowledge: What to Keep in an Age of Information Overload

I couldn’t wait to get out the word that my new book, the latest in the Working with Experts series, is available for sale today! I’ll be doing some promotions which you will hear about later, but for now here’s … Continue reading

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In an Age of Over-Regulation, Are Compliance and Safety Mutually Exclusive?

This article is cross-posted at www.workingwithsmes.com.   In aviation, safety is always the primary concern. In fact, aviation’s safety record is so stellar that it is considered a model for healthcare. That is quite a testament. However, a retired pilot … Continue reading

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Falsification of Data: Truth or Consequences

by Peggy Salvatore and Terry McGinn This article is cross-posted at www.workingwithsmes.com   Sometimes expert knowledge isn’t really knowledge at all. In fact, if your data sounds too good to be true, it just might be.  Sadly, for reasons of … Continue reading

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