Category Archives: training

Available Now! Retaining Expert Knowledge: What to Keep in an Age of Information Overload

Posted on May 17, 2018 by admin

I couldn’t wait to get out the word that my new book, the latest in the Working with Experts series, is available for sale today! I’ll be doing some promotions which you will hear about later, but for now here’s … Continue reading →

Posted in biopharmaceutical training, consumer health apps, elearning, expert knowledge, Knowledge management, standard operating procedures, training | Leave a comment

Falsification of Data: Truth or Consequences

Posted on March 21, 2018 by admin

by Peggy Salvatore and Terry McGinn This article is cross-posted at www.workingwithsmes.com   Sometimes expert knowledge isn’t really knowledge at all. In fact, if your data sounds too good to be true, it just might be.  Sadly, for reasons of … Continue reading →

Posted in biopharmaceutical training, biotechnology, clinical trials, expert knowledge, health IT training, standard operating procedures, training | Tagged , , | Leave a comment

Let’s Talk BioPharma Training: 3 Tips for Creating Transparent SOPs

Posted on February 27, 2018 by admin

By Peggy Salvatore and Terry McGinn Each company in a regulated industry is required to follow written procedures.  The written procedure describes how steps or tasks are to be followed to achieve the desired outcome or result.  Having these steps … Continue reading →

Posted in biopharmaceutical training, biotechnology, elearning, health IT training, training | Leave a comment

Standard Operating Procedures and Accountability: Perfect Together

Posted on February 20, 2018 by admin

  By Terry McGinn and Peggy Salvatore We’ve been getting quite a bit of interest and feedback regarding our series on standard operating procedures, so we’ll continue writing about this topic this week. After all, inherent in the word “expert” … Continue reading →

Posted in biopharmaceutical training, biotechnology, elearning, health IT training, training | Leave a comment

Health Wonk Review: The Early Bird Catches the Worm Spring Edition

Posted on April 21, 2016 by admin

Tradition is important, and it has become a Health Wonk Review tradition to have a theme for each edition. Usually, the edition’s host organizes content by topic or finds some overarching theme to propel the issue forward. In the spirit … Continue reading →

Posted in biotechnology, elearning, health economics, health insurance, health policy, health reform, healthcare marketing, pharmaceutical marketing, pharmaceutical sales, training | 7 Comments

Talking Past Each Other: Patient Engagement is More Than a Slogan

Posted on March 8, 2016 by admin

By Peggy Salvatore This is one of a series of blogs posted out of the ePharma Summit 2016 where pharmaceutical marketing folks talked tech for three days. The future is here. We just need to recognize it and start using … Continue reading →

Posted in biotechnology, consumer health apps, electronic patient records, health economics, health insurance, health IT, health policy, health reform, healthcare marketing, pharmaceutical marketing, pharmaceutical sales, training | Leave a comment

Ebola: Patient Notes on Travel History

Posted on October 7, 2014 by admin

by Peggy Salvatore The story about Ebola has been dominating the news, and I didn’t feel any particular need to weigh in on it since there is plenty of information out there. Then a few little bits of information hit … Continue reading →

Posted in electronic patient records, health IT training, training | 4 Comments

If You Buy a Donut, You May Hear From Your Doctor

Posted on July 2, 2014 by admin

With respect to HIPAA, has the law of unintended consequences devolved to its illogical conclusion? Continue reading →

Posted in health IT, health reform, training | Leave a comment

Is Resistance Futile in Health IT? KSAs in Health IT Education

Posted on May 19, 2014 by admin

KSAs? For my readers who are healthcare people, you may ask, “What are KSAs?” For readers who are training people, you know that KSAs are Knowledge, Skills and Atttitude. You can teach KSAs. Here are some examples of teaching KSAs … Continue reading →

Posted in elearning, electronic patient records, health IT, health IT training, healthcare change management, training | Leave a comment

What I Learned About Training from Etiquette Rule #7

Posted on May 7, 2014 by admin

If we’re going to stop wasting training dollars, we need to put in the follow-up to make sure what we’ve taught is reinforced in the workplace and relevant to the job at hand. Continue reading →

Posted in elearning, health IT training, training | Leave a comment